Frequently Asked Questions
Home health is provided by licensed medical professionals and involves medical treatment and therapy. In contrast, non-medical home care focuses on daily living and support.
Absolutely! Home health and home care serve different purposes but can work together to provide holistic support for your family’s medical and non-medical needs. U&I Homecare Inc can collaborate with your home health providers and provide the non-medical support portion of your loved one’s holistic care plan.
We are compliant with the State of California state registration and licensing requirements, and our bonding provides an extra layer of protection for both you and our caregivers. Additionally, we have taken proactive measures to ensure that we are covered by insurance in case of any unforeseen circumstances. At U&I Homecare Inc, we value your safety, the safety of our workers, security and satisfaction above all else.
At U&I Homecare Inc, we only hire individuals we would feel comfortable welcoming into our own homes. Our pre-employment screening process for all employees is thorough, with nationwide background, criminal, immigration, and identity checks, along with competency testing.
If you need to make changes to your schedule for any reason, whether it’s due to unforeseen situations, appointments, or other factors, we’re here to assist. Our team is dedicated to working closely with you to ensure your care plan aligns with your evolving needs and circumstances.
We recognize how crucial it is to have consistent care, which is why we make a conscious effort to assign you the same dependable caregivers that your family has grown to know and trust. While there may be a brief adjustment period, we are committed to carefully matching caregivers based on your needs, preferences, and family dynamics.
We can often offer same-day service and assessments. If you require urgent assistance or have immediate care needs, don’t hesitate to get in touch with our office, and our team will strive to accommodate your requirements and ensure you receive the support you need when you need it.
If you require immediate home care assistance, we recommend calling us directly for the quickest response. Alternatively, you can reach out to us through our contact form online, and we’ll promptly schedule an assessment and assign a dedicated Care Manager who will start working with you to craft a personalized care plan.
In many instances, yes. However, whether your needed services are covered will depend on your specific long-term care policy. In some cases, we may be able to assist you as you seek reimbursement with your insurance company.
No. While we often work in collaboration with medical care teams to support a client’s established care plan, physician’s orders or referrals are not required when it comes to receiving non-medical home care services.
Yes, U&I Homecare Inc provides home care services wherever a client calls “home.” Our Care Managers will meet with the family to conduct a thorough assessment and develop a care plan that best meets the needs of the client and the environment in which they reside.
What distinguishes us from the rest is our commitment to delivering high quality, personalized care that meets the unique needs of each client and their family.
The cost of our services will depend on the individual care plan and how often you require care. However, it is typically more affordable than moving into a senior living facility. Our Care Managers strive to accommodate your budget and may also assist in identifying benefits to reduce the out-of-pocket costs of non-medical home care services.
No, homecare is not just for seniors. While many homecare agencies do specialized caring for older adults, home care services can benefit any individual of all ages who require assistance or medical care. Homecare services can be tailored to meet the unique needs of each individual, regardless of age or condition.